Performance Management: FAQ 1 of 12
1. How does PaSTA provide for the configuration of performance measures?
PaSTA has three classifications of metrics a.k.a. performance measures or KPI’s.
Work Week Management metrics – these are the standard metrics that are used to determine the outcome of the organization. They can be compared across a fleet or between industries. These metrics cannot be changed or altered and are based on set formulas. These metrics are auto generated and intended to be revived at the local level. They are used to compare themselves to similar organizations.
Report metrics – these metrics are user defined and designed to steer the organization towards the desired outcome. These reports are designed to be built by the local organization to track and monitor the unique behaviors. These reports allow the organization to guide themselves towards the corporate outcomes in the way that works at the local level.
Process metrics – these metrics are based on the corporate governance and focus on the outcomes not the local details i.e. is the company moving in the desired direction. These reports are built into PaSTA to reflect the outcome that corporate is looking for but allows the individual organization to approach them in a way that works for them.