PERFORMANCE MANAGEMENT: FAQ 5 OF 12
5. How is data managed to ensure the correct data from all sources is available for the performance measure?
PaSTA’s interfaces are structured as to ensure that all data brought into PaSTA is accurate. If any data was to come across ‘corrupted’ it is rejected and the admin is notified. PaSTA also possesses a monitoring tool that allows the admin to evaluate the data in PaSTA against the data sources and if there are any deltas they can be corrected. Any correction associated with measurements would then automatically be adjusted. First, there are key process break points where inaccurate data can be the result of improper execution of process. Here, the process break points monitor for such situations. An example of this would be when the WO’s close without hours charged to them and schedule compliance is being measured. When these process break points indicate a break in process, the corresponding performance measure can be identified as inaccurate. Second, the database structure for this application manages the data in such a way to create high accuracy in the performance measures.